Change Management: Telling the Story

It is true that any organisation that is growing, progressing and adapting will be undertaking change of some sort, maybe by design or out of necessity. The change outcome will be far more successful if implemented and supported using effective change management approaches. This article provides
an insight into this critical subject.… Read More

Commercial Models

It is imperative to understand the importance of adopting the correct commercial model, this article
looks at four tried and tested examples, but it is fair to say there are many variations on the theme.
Which model should you adopt? This article explores some options.… Read More

Scope of the Outsource

This article looks at defining the scope of the outsource. There are no right or wrong answers to this, but it is essential to understand what is being outsourced, why and how the interface will work between those services provided in-house and those outsourced.… Read More

Do You Know Where You Are Going & Why?

This article explains common outsourcing drivers, the Why of outsourcing?. There are many reasons why organisations outsource and to understand these better let’s take a look at the drivers for outsourcing. Numerous lists exist; the one below explains the most common drivers: Concentrate on Core Business – This is where the organisation has decided that a third party would better provide a particular non-core service. This could be particularly relevant where companies have laid off resources.  Rather than build a … Read More