How Can I…Structure a Sourcing Strategy That Balances Cost Savings with Innovation and Agility?

Why This Matters In IT and business services sourcing, cost savings are often a primary driver. However, an overemphasis on cost reduction can stifle innovation and agility—two factors that are critical in today’s fast-changing digital landscape. For a CFO, this balance is about ensuring sourcing decisions align with financial goals while enabling growth. A Chief Procurement Officer (CPO) must ensure contracts and supplier relationships foster innovation rather than lock the business into rigid, low-cost agreements. A CIO needs a sourcing … Read More

The Dual Role of Governance in Outsourcing Success

Outsourcing has become a go-to strategy for organizations seeking to optimize their operations and achieve greater efficiency. However, the success of an outsourcing arrangement is heavily influenced by effective governance. Effective governance can serve as a guiding force that ensures the outsourcing relationship flourishes, but if not managed well, it can also hinder progress and lead to unsatisfactory outcomes. In this short article, we will explore how governance can both help and hinder the success of an outsourcing arrangement.… Read More

What Risk Are You Taking?

Risk management is an important aspect of personal and business life. If you are attempting
something for the first time, the risks of costly mistakes or even worse failure, are inevitably higher.
The biggest mistake perhaps is is not learning from others who have experience of the challenges you
are facing. This is where experience matters.… Read More

Do You Know What You Want?

In this article we look at making sure we buy the right things first time i.e. defining the scope of the
outsource. There are no right or wrong answers to this, but it is essential to understand what is being
outsourced, why and how the interface will work between those services provided in-house and those
outsourced.… Read More